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Medical Negligence Testimonials

We pride ourselves in providing an excellent service to all of our medical negligence clients and are delighted when we receive feedback from them that confirms we are achieving our aims. We list some of our client feedback here.

For a free, no obligation discussion about your legal rights and options, please call us now on 0800 234 3300 (or from a mobile 01761 490883) or complete our Online Enquiry Form.

“Brilliant service from both (Julie and Alicia). Made to feel comfortable at a difficult time. Very friendly and understanding. Regular updates explained in an easy to understand way. Very approachable for information and help. An amazing result when I had lost all hope. Thank you!"

Mr. B.

“Lucy has been very professional and efficient. She has kept me fully informed throughout and has explained all stages to me thoroughly. I am very grateful for the services received for such a sensitive issue, which is helping me to move on."

Ms. A.

“I cannot thank Lucy enough for her help and empathy over the past four and a half years."

Ms. O.

“Lucy has been very helpful and thorough.”

Ms. P

“I can’t express how grateful I am to Tony Grady and Glynns as a whole. Even though it was a complicated case, Tony seemed to know the case throughout the whole procedure. He has been very kind and patient with me the whole time even though I am inclined to go on a bit. I wish him and the team many more successful cases. Thank you, Tony.”

Mrs. R.

“Thank you so much for all of your help over the past few years. It's been a long and strange journey but with a resolution I am very happy and grateful for, so thank you. I always knew when speaking to you both that I had chosen well, and I have always trusted that you would look after my interests with strength and intelligence.”

Mr. K.

“Thank you so much for your hard, dedicated work on my case. Throughout the whole process I have never been left not understanding proceedings. It has been a privilege to have you and your firm represent me and I cannot thank you enough for the result.”

Mr. M.

“Dear Julie, I just wanted to send a quick note to say thank you again for all your help and support over the past few years. You and Alicia have been wonderful.”

Ms. B.

“I would just like to say THANK YOU, Lucy. Thank you for being there for me over the past 6 years. We think you are fantastic at your job and a lovely, caring, understanding lady.”

Mr. P.

“I cannot thank Lucy enough for all her help over the past 4 years. She has made a very stressful time a lot less stressful.”

Ms O.

“I am very happy with the service I have received from both Julie and Alicia. They have at all times been supportive, professional and sensitive.”

Ms. B.

“I found Chris to be most kind and helpful. Chris hits the tone perfectly between professionalism and empathy. Always patient, allowing you the time and conversation to understand the intricate and difficult business of the legal system and your place within it. I am very grateful to Chris.”

Mrs. P.

“Chris has been wonderful, patient, kind and sympathetic throughout this whole process. He has explained each step and has always been available if I needed him, even if it was just to chat.”

Ms. K.

"I wanted to take this opportunity to say a big “thank you” for all your hard work and compassion whilst working so hard on my case. My parents and I greatly appreciated your dedication to the case and your personal concern and interest which we felt went beyond the normal expectations of a solicitor."

Ms. B.

"We would like to say a big thankyou to yourself and your firm for your help. You have always kept us informed. Always very helpful explaining everything in detail. Thank you."

Mr. L.

“I found Chris to be most kind and helpful. Chris hits the tone perfectly between professionalism and empathy. Always patient, allowing you the time and conversation to understand the intricate and difficult business of the legal system and your place within it. I am very grateful to Chris."

A.P.

“The service which I have received has been amazing. I cannot thank Lucy enough for her help and support. A big thank you Lucy."

Mr P

“I will never be able to thank you enough for everything you have done for me."

Ms A

“I’m really grateful and appreciate the service I’ve received from Alicia. She has kept me up to date constantly through the claim and given good advice.”

Ms J

“I would just like to say a very BIG thank you, to you [Chris] in particular for all your hard work over the six years but also to all the team that have worked so hard as well. You have all been brilliant and I could not have done it without you all, so again many thanks.”

Ms B

“Lucy, I just wanted to say a massive thank you to you following the outcome of my case. I already feel so much better knowing that I have the funds to try and get better and that if things do get worse in the future, as a family as can manage financially. A huge weight has been lifted! Thank you so much for all your hard work and for the caring and sensitive way all matters were dealt with. "

Ms R

“Thank you all for your help and persistence with this very complex case."

Ms F

“The service which I have received has been amazing! I cannot thank Chris enough for his help and support. Glynns Solicitors have helped me enormously and changed my life. Thank you. "

Mrs F

“We would like to thank Glynn Solicitors and more personally Paul Honess for his help, support and reassurance throughout our case. Paul was extremely professional, knowledgeable and always on the end of the phone or email. He is dedicated and has a personal touch which is delightful. It has been an incredibly difficult period for me; he made an emotional and stressful situation far less painful and confusing. Many thanks once again and keep up the good work."

Mrs C

“We are more than happy with the service we had from Paul. He was kind, considerate and explained everything right from our first meeting. We never had to chase him up for information as we were kept informed of everything as the case progressed.
I always found Paul would ring as soon as a problem occurred and followed up every detail that needed to be acted on. He was totally open to any input from ourselves and listened, which we found to be most comforting. He was totally professional in every way but also had time to ask how people were and was genuine in his concern over my recent health scares.
I cannot express enough the gratitude that we have for Paul who had made this quite stressful experience all the much easier for us. I would have no hesitation at all in recommending Paul as a solicitor and will certainly be informing anybody who needs help in the future to him.
All we can say is a massive thank you to all who were involved in the case, wish you all well, but a special thank you to Paul and his team.”

Mr B

"I am very happy with the service I have received from Julie. I have received clear and transparent communication throughout, and I feel that I have been represented professionally and with the best intentions for my well-being.

Mr K

"Absolutely brilliant solicitor. After 3+ years I spoke with Paul like he was my friend and would highly recommend Paul to anyone. He did a fantastic job for me throughout my claim."

Mr G

"Since taking over my case Lucy has kept me informed every step of the way, she has listened and taken on board any concerns we have had. I would not hesitate recommending her to anyone else with a similar problem."

Ms B

"Lucy, thank you so much for everything over the last five and a half years, I really appreciate everything you, John, Carolynne and Abdul have done to support me and make this as painless as possible and to help me secure a fair settlement."

Mrs M

"Lucy, I would just like to say thank you! Thank you for being there for me, listening to me and helping me all the way through. I think you are fantastic at your job and a lovely, caring, understanding person.

B

"The service I have received from Chris has been absolutely outstanding. He has made a traumatic and painful situation more bearable through his constant support, advice and friendliness. Thank you."

Ms A

"Paul, just a short note from S and myself to thank you and the barrister for all your help with T’s case.
As you will be aware, the past five years have been very difficult in trying to come to terms with what happened and doing what was best for T’s future. We would particularly like to thank you for your patience and attention when answering and responding to our questions and sometimes the frustrations which ultimately will have shown through. Your professionalism was always first class.
We hope that both the barrister and yourself agree that the final outcome and payout was the right compromise for T and worth the effort of all involved.
Although we didn’t get to the court stage to tell the whole story, which might in some ways have been a release for us, I think we can help T now move forward with the rest of his life and certainly he has already shown some relief that he can start to move forward.
Once again, many thanks to the barrister and yourself and any back room staff at Glynns who have helped."

Mr and Mrs D

"Highly recommend Glynns Solicitors. Very sensitive on personal injuries. Explained everything."

Ms B

"Chris, I just wanted to thank you for all your help and support in dealing with the claim. I am very pleased with the outcome and it is much more than I was expecting. Thank you very much again."

Ms D

"Lucy has been so helpful and conscientious through this whole process. Lucy has been understanding and always shown great knowledge and understanding of my case. Thank you Lucy!"

Ms H

"Lucy has been professional, attentive and sensitive to my case from the outset. Her efforts in achieving a positive outcome from a tricky case have been greatly appreciated. It has been very easy to put trust and confidence in Lucy and this has repaid in full. In a nutshell: Thanks Lucy!!!"

Ms L

"I have been extremely happy with the service from Lucy. I get very nervous about legal matters, and she has been very helpful and supportive."

Ms F

"Absolutely amazing, always available to talk, always kept informed every step of the way. Very supportive, efficient and knowledgeable. Thank you."

Ms S

"Chris Bird has always been professional and courteous throughout the time I have been dealing with Glynns. He has often provided support, is approachable and has always been available for queries and information."

Miss D

"Thanks for all your hard work, it was touch and go at times but you stuck with it and I thank you for it. I am just glad it is all over and I can move on with the next stage of my life. A big thank you for your kindness."

Ms P

"Julie and everyone at Glynns is amazing, they have been more like friends than solicitors and have helped me no end throughout my ordeal. I have had lots of medical advice from specialists which I am eternally grateful for which was all thanks to Glynns. I have to say I will actually miss my contact with Glynns when my case is over and would not hesitate to recommend them to other people who have been through a similar thing to me."

Ms M

"I would like to take the opportunity to thank you for taking on J’s case, for the comprehensive advice and also for keeping us regularly updated with regard to the progress. I would not hesitate to recommend you or the firm to anyone in the future."

Mr B

"We appreciate your support and help. Thank you."

Mr and Mrs P

"A wonderful, helpful service. Great advice and lots of patience. I definitely made the right decision."

Mrs D

"Paul was very personable, kind and helpful. He always gave us a personal touch and made us feel very comfortable. Paul travelled a long distance to our home, and made sure he got the very best deal for us."

Mr and Mrs G

"I am so grateful for all you have done for me over the past years, you really have been so supportive."

Ms C

"On behalf of myself and all my family I would like to thank you [Tony] and all your colleagues for all the hard work and understanding whilst you were working on the claim against the NHS on behalf of my husband. Thank you once again."

Mrs S

"Paul was very easy, helpful and professional whilst dealing with my case."

Ms H

"Now that my case against the University Hospital Southampton Trust has been successfully concluded, I would like to commend everyone at your company who has worked on the case, but especially Lucy Winzer.
When I started the case, I did so reluctantly as I was suffering the after effects of a pressure sore whilst in hospital. My husband persuaded me that we should take legal advice and I asked him to look on the internet to see if we could talk to someone. When we saw the advert for Glynns, it caught our eye so we emailed for advice.
Right from that point, I felt that your staff completely believed in my story, and I felt a strong feeling that Lucy was going to work hard against the hospital to get to the bottom of what happened. When I decided to start the legal action, my main interest was finding out why I had been injured. Any financial benefit was very much secondary. Lucy Winzer understood this and has worked like a Terrier to dig out the information, and to prove that the hospital was clearly at fault. As well as this, she has been very gentle and very clear in explaining what could and could not be achieved in the legal process. She allowed me to ask questions and answered them in a way that was easily understood.
It was clear that I had a good case as the other side admitted liability without very much pressure at all. I had no idea or set amount that I wanted to achieve in settlement but Lucy selectively sought advice from the barrister John Snell on points like settlement. Again, his advice was clear and detailed.
In the end, and having read clear advice, I decided that £40,000 would be a just settlement. Through your firm’s work, I have achieved £42,500, which I am incredibly happy with. Lucy has continued her advice in making sure that I have been put in touch with specialist advice in relation to protecting the benefits that my husband and I receive.
In closing, I would like to thank you and everyone in your firm for working on the case. I would not hesitate in recommending the company, and Lucy Winzer, to anyone in my position. Thank you.

Ms A

"The service I have received from Julie and her team has been 100% positive and they are always available if you need any help with the case."

Ms C

"Thank you Julie and Alicia for all of your hard work, patience and support throughout my claim. I am extremely glad that my Google search produced Glynns Solicitors! Throughout what has been an arduous experience, you have both remained both kind and professional, particularly over the last week when I felt so terrible and low. I would certainly recommend this firm to anyone who has the misfortune to pursue a claim for medical negligence. I am extremely pleased with the outcome, mainly because it has put an end to a stressful time."

Ms C

"Thank you so much – Julie and Alicia have been brilliant, very supportive and kind throughout. I am extremely relieved and can’t quite believe it! Thanks again."

Ms C

"Chris has been very helpful, explaining and advising me on all the paperwork I’ve had. He has always answered my phone calls or returned the calls back. It has been a pleasure working with him and I thank him for all his hard work."

Ms P

"I want to thank Glynns and its staff for the time and effort they have put into getting a resolution."

Mr H

"I found Julie Glynn and Alicia very helpful and am very grateful for their help in this claim."

Ms S.

"Many thanks to you [Tony] and the team for all your help and support."

Mr H.

"Dear Julie, Alicia and your team.
"I want to thank you for all the work you have put into my claim which has brought about a positive outcome. I have found it easy to contact you whenever I have had a query. My questions have always be answered promptly and in a straight forward easy to understand way and I have had the feeling that nothing is too much trouble. I would not hesitate to recommend you to anyone unfortunate enough to be put in a similar situation to me."

Mrs W.

"Chris, thank you for all you have done to help me in my case. I know I have not been easy so thank you for your understanding! I just want you to know it will change my life and that of my daughter too. My heartfelt thanks."

Mrs B

"Claire, this is a very small thank you for all your kindness during my case. It was such a stressful time, Chris and yourself were amazing. Any client is lucky to have your support."

Ms B

"Thank you for all your help over the past few years. It was a daunting decision to take on the NHS and certainly one which cannot be taken lightly. It was a very frightening time for me, not only was I dealing with my own illness, trying to care for my son, in the midst of my studies, but then deciding whether to make a legal claim. From the minute I spoke to Lucy, she made me feel so much at ease, explained all the procedures which would follow, and gave me the confidence I needed to go ahead. It has been a long road and one which I couldn't have coped with had it not been for Lucy, always there to lend an ear no matter what. Although the settlement has been a bitter sweet victory, it has been a process I needed to go through and has helped the healing process. So thank you to all those who have helped me through this journey."

Ms F

"Great service, happy to explore new possibilities. Approachable, knowledgeable, understanding and empathetic."

Ms H

"I will never be able to thank you enough. I am so lucky that you knew B and cared. Thank you for your support over the last four years, without it I know I would have given up"

Mrs. L

"You have conducted this litigation very effectively. To be honest the result is considerably beyond my original expectations. I am also very pleased for the clients to whom the sum on offer will make a real difference."

Mr G, Barrister

"Can I just say a big thank you from J and myself. You have acted with total professionalism and over a long time of tense moments have always been very kind and friendly towards J and myself.
Thank you very much for your help."

Mr D & Mrs. J

"Just a quick message to 'Thank You' most sincerely for all the work, help and guidance you gave me during our father's medical negligence claim.
My very best wishes."

Mrs T

"Just a thank you for your professional and easy manner in which you handled my very complex case. I feel after an initial interview the matter was dealt with very smoothly. Your company was very easy to work with and in a very professional manner.
I thank you again Lucy for all your hard work and would be more than happy to recommend your firm any time."

Mr B Snell

"Thank you for all your hard work and effort when dealing with my claim, it was greatly appreciated."

Leanne

"Just a note to thank you for all you have done for Jane recently. I am totally impressed with how you dealt with her case and the team you drew in to assist her.
I realise it has been a difficult job and at times your client "difficult" to say the least. I will be indebted to you forever."

John

"Just a note to say thank you for all your help and understanding with my case over the last 3 years. It has been very much appreciated."

Louise

"I would like to extend my sincere appreciation of Chris Bird in his conduct of my claim, along with the medical expert and the barrister involved in my claim.
Chris, in sometimes very difficult circumstances for both himself and I, to me I have to say has shown and applied the utmost tenacity and professionalism, and apart from this he has always 'been there' and a great comfort and assurance to me and when at my very lowest.
Again, the well organised and proficiency of the administration staff and in their dealing with clients I personally consider has been of the highest standard, each individual I have mentioned is a credit to their profession.
I wish you and all your clients the very best."

Mrs M, Cambridgeshire

"Chris, thank you so much for all your help - you've been wonderful!"

Mr And Mrs H

"Before we contacted you we had no real idea that we had grounds for a medical negligence claim but after speaking to you it became clear that Wendy was indeed treated poorly. Chris Bird took the time to explain what was happening and kept us to speed. Our deepest gratitude to you all and Chris in particular."

Mr And Mrs H

"May I take this opportunity to thank you for all your hard work on my case, it has been very much appreciated and I would not hesitate to recommend Glynns to others. "

Mrs O, South Wales.

"Initially I did have some concerns about the intial contact because we do have a lot of 'SCAM' stuff flying around the internet which did make me think twice about making a claim at all. Thankfully my concerns did stop after the first contact with John Gomersall. He has a very diplomatic and charming manner that made me personally feel I was in safe hands. The communication between John and my self was first class, he would let me know of any information I needed to know and likewise if he needed any information from myself I would send it to him at the first possible chance.

After having a bit of a 'tug-of-war' with NFT insurers I am pleased with the outcome of my claim.

Without a doubt, I would warmly advice your services if the situation did arise. I did actually send John Gomersall an email shortly before the claim came to closure thanking him for his experience and support throughout the time of the claim.

It was a big relief on my part to actually have contact with someone so professional and be thinking of my interests and giving me the feeling that if I did have any queries that they would be solved. Therefore I was at piece of mind throughout the claim period and once again my kindest thanks go to Glynns for all your help."

Peter

"I felt at ease after the first call with you. You kept me informed at all times and I am very satisfied with my settlement. I would gladly recommend you to my friends and family. Thank you very much for the friendly service that I recieved."

Kevin

"Dear Mr Gomersall.

I simply wish to thank for forwarding the cheque in settlement of my claim, that I received today.

I also wish to thank you for the excellent service you have provided me throughout; constantly keeping me in touch with updates and offering advice. I have been extremely happy with the course of proceedings, and therefore sincerely thank you for handling my case in such an excellent manner.

I have received an email from Julie Glynn that I will most certainly respond to with high regard for yourself and your firm.

Sincere regards and appreciation.

Joanne "
“I was so angry at the beginning of my claim that that is all I could think about, I didn't really think much about the claim.

I really liked the fact that when I spoke to Chris he talked to me confidently about everything and it was not like he was reading through notes.

I have recently recommended you to a friend who has had similar problems. “

Miss R.

“I would like to thank you for all your hard work and patience. Thank you again. “

Mr J

“I've never made a claim for anything before, So I didn't know what or how a claim worked. On contacting you everything was explained to me, so i felt happy to start my claim.

I was impressed with how friendly and helpful you are. I would recommend you to anyone. I would like to thank you and Chris Bird for all your work......“

Mrs V

“ It has been a pleasure having Glynns Solicitors helping me with my case. I had no perception or concerns before contacting you at the beginning of the claim. Mr Bird was very professional and helpful. I liked the way in which your staff conducted themselves, friendly and professional. I would most definitely recommend you to friend and family. I would like to say thank you for your help and the aftercare service.”

Mrs G

“Thank you very much for all your help with my claim. I am absolutely delighted with the outcome which far exceeded my original expectations”.
Mrs S

“Many thanks to you for your good sound guidance throughout the course of my claim. I am grateful.”

Mr K

“Thank you for everything that Glynns did for us to achieve a successful outcome.”

Mrs H

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Testimonials

"I would like to say a big thank you to you for making this whole process easy and relatively painless. You kept me informed throughout and you were always polite and courteous in all forms of communication. I would not hesitate to recommend you to friends and family, so a really big thank you and I wish you all the best in the future." Mr A.

“Thank you for everything that Glynns did for us to achieve a successful outcome.”

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